Goods return/shipping service (to Germany, Poland, Latvia, France, Italy, Netherlands, Spain, Portugal and the Czech Republic)

IMPORTANT: We do NOT make returns to UK, Japan, USA and South Korea.

If the purchased goods are not suitable for you (wrong size, color, quality) we will return the purchased goods to the shipper/seller. 

PirkEU offers not only the possibility of returning goods, but also the service of sending goods to Germany, Poland, Latvia, France, Italy, the Netherlands, Spain, Portugal and the Czech Republic.

Benefits for you: 

• You will be able to use free returns provided by sellers from Germany, Poland and Lithuanian warehouses. If the seller has not provided a free return, it will be shipped at the rates specified by the German, Polish and Lithuanian Shipping Services ;
• You will save time and money;
• When ordering goods, you no longer have to worry about returning the goods;
• No need to use other companies' transportation services, we provide a full service package.

Return Price Table > 

If return is not free, the following information must be provided on the consignment:

• Customer BuyEU ID
• The country to which the shipment is being returned

The maximum dimensions of a paid return shipment are 60x40x40. If the measurements are larger, it is necessary to contact our customer service regarding the cost of returning the parcels. 

There are no restrictions on measurements for free returns.

Please note that the returned goods can be handed over at the goods collection department in Vilnius, Kaunas warehouse or sent by courier to the address: UAB Pigu Perku Group, Europos pr. 96, LT- 45234 Kaunas;